Privacy Policy

Your privacy matters

Decor Outdoor is dedicated to providing a secure and trustworthy shopping experience. Information you provide when placing an order is used to process the order, arrange delivery, support your account, and communicate with you throughout the process.

How to read this policy

This page explains what personal data we collect, how we use it, when trusted service providers may need access to it, and what rights or choices may apply to you depending on your location.

No sale of personal data

Decor Outdoor does not sell your personal data to third parties for their own marketing or advertising purposes. We may, however, share information with service providers that help us operate our website, process payments, fulfill orders, and analyze site performance.

Questions or concerns

If you have questions about this Privacy Policy or about how your information is handled, please review the contact section at the bottom of this page and reach out to us directly.

General definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on Personal Data or sets of Personal Data.
• Data subject: A natural person whose Personal Data is being processed.
• Child: A natural person under 16 years of age.
• We / us: Decor Outdoor.

California Personal Information

For California consumers, “Personal Information” includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

This may include identifiers, commercial information, internet or electronic network activity, geolocation data, professional information, and inferences drawn from such information, subject to applicable exclusions for publicly available, deidentified or aggregated information.

Access and transparency

• Right to know whether your Personal Data is being processed.
• Right to access the data collected from or about you.
• Right to request a copy of your Personal Data.

Correction and deletion

• Right to request correction of inaccurate or incomplete data.
• Right to request erasure of Personal Data in certain circumstances.
• Right to restrict processing where certain conditions apply.

Objections and portability

• Right to object to certain processing, including direct marketing in some cases.
• Right to object to certain automated processing or profiling.
• Right to obtain Personal Data in a machine-readable format where applicable.

Complaints and consent

• Right to lodge a complaint if you are dissatisfied with how a request is handled.
• Right to seek help from a supervisory authority where applicable.
• Right to withdraw consent where processing is based on consent.

Account and contact information

When you register an account or contact us, we may collect your name, mailing address, email address, phone number and other account-related information. When you create an account, we also collect your login credentials (such as email address and password). Your password is stored in encrypted form using security controls designed to help protect it from unauthorized access.

Payment and order information

To process orders, we collect payment and billing information, shipping details, and records of the products and services you purchase. Payment information may be processed through authorized payment providers rather than stored directly by Decor Outdoor in readable form.

Feedback and submissions

We may store product reviews, testimonials, questions, comments and similar materials submitted through the website or through email communications with us.

Site activity and device data

We collect browser, device and usage information to better understand how visitors use our website. This may include page views, time on site, browser type, device type and similar technical or analytics information.

Customer service

We use personal data to respond to questions, provide quotes, share tracking updates and assist with claims or post-purchase support.

Order processing

We use personal data to submit orders, process payments, coordinate fulfillment and complete delivery-related communications.

Site features and personalization

We may use information to support account features, wishlists, product comparisons, special pricing access and recently viewed items.

Insights and promotions

We may use data to understand customer interests, improve site experience, review user feedback and, where appropriate, send updates about products, promotions or other notable announcements.

If you receive promotional or review-related emails from us, you may opt out at any time by using the unsubscribe link in the email or by updating your account settings, including selecting “no” for Receive ACS/review emails where that option is available.

Decor Outdoor and service providers

Decor Outdoor does not sell, share or trade your personally identifiable information with outside parties for their own marketing or advertising purposes. However, trusted third-party service providers may access information as needed to host the website, process payments, provide the products you order, support operations, and ship orders to you.

Those service providers are expected to use the information only as needed to perform services on our behalf.

Analytics and site improvement

We may allow analytics providers such as Google to collect certain data about site activity so that we can better understand visitor behavior, measure performance, identify trends and improve our products and services.

Public submissions

Questions, reviews, ratings or similar content that you voluntarily submit for publication may be visible to other visitors on our site.

Third-party links

Our site may include links to third-party websites for additional information. Decor Outdoor is not responsible for the privacy practices of those websites, and we encourage you to review their policies before providing them with personal information.