Welcome to DecorOutdoor.com. This e-commerce website and/or its mobile site are owned and operated by Eclectic Marketing, Inc. through its DBA Decor Outdoor. We provide products, information and features ("Decor Outdoor Services") to you when you visit our website, which are subject to the conditions listed below.
Information & Communications
In order to utilize many of our online services, you will need to register your own Decor Outdoor account. With both residential and trade accounts, you may need to be logged in to your account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account, including its password, to restrict access. You also agree to be responsible for all activities that may take place through your account. Adults 18 and older may purchase items on our site with a credit card or other accepted payment method. Decor Outdoor reserves the right to refuse service, terminate an account or right to use our service, remove or edit customer-generated content, or cancel orders at our own discretion.
When you use or access Decor Outdoor Services from your desktop or mobile device, you may communicate with us electronically. You agree to receive electronic communications from Decor Outdoor, such as e-mail, text messages, mobile push notifications or other on-site messages, and you may retain copies of these communications for your internal record keeping. You agree that all notices, disclosures, agreements and other communications that Decor Outdoor provides to you electronically satisfy any legal requirements that such communications be in writing.
Decor Outdoor provides you with opportunities to submit content, through various electronic means and on different areas of our site. Examples of "User Content" include, but are not limited to: reviews, testimonials, questions, comments, suggestions, photos and videos.
By submitting User Content to Decor Outdoor, you hereby grant Decor Outdoor a perpetual, worldwide, irrevocable, non-exclusive, royalty-free and transferable right and license to use, reproduce, edit, modify, reformat, translate, distribute and display such content throughout the world, without restriction and without compensation to you or your representatives. You agree not to use false or misleading information, including false e-mail addresses, impersonations of any person or entity, or otherwise mislead as to the origin of any User Content you submit. You also grant Decor Outdoor the right to use the name you submit in connection with any User Content.
You represent and warrant to Decor Outdoor that:
- Your User Content does not violate any copyright, trademark, patent, license or intellectual property right, any right of privacy of any third party
- You own or otherwise control all of the legal rights to use or authorize Decor Outdoor to use your User Content
- Your User Content is not illegal, obscene, defamatory, threatening, or otherwise injurious to third parties and does not contain software viruses, commercial solicitations, chain letters, political campaigning or any form of electronic "spam"
- You are and will remain solely responsible for your own User Content and agree to indemnify and hold harmless Decor Outdoor for all claims and consequences resulting from or arising out of any User Content submitted and or published by you or any third party
Decor Outdoor does not endorse any User Content and reserves the right to monitor, refuse, edit or remove such content at its discretion. Decor Outdoor is not responsible and assumes no liability for any User Content posted by you or any third party.
Unless otherwise noted, all content included in or made available through Decor Outdoor Services is the property of Decor Outdoor or its suppliers, and is protected by United States and international copyright laws. Content includes, but is not limited to: text, graphics, button icons, images, digital downloads, data compilations, video and audio clips. Likewise, the compilation of all content included in or made available through Decor Outdoor Services is the exclusive property of Decor Outdoor and is protected by the United States and international copyright laws. Reproduction, modification, transmission, distribution or republication of the content on our site is strictly prohibited. Any unauthorized use of content appearing on our site may violate copyright, trademark or other licensing laws and could result in criminal and or or civil charges levied by Decor Outdoor or our suppliers. You agree to be responsible and solely liable for all damages resulting from any infringement of these laws.
All graphics, logos, icons, service marks and trade names included in or used by services of Decor Outdoor are trademarks of Decor Outdoor in the U.S. and other countries. These trademarks may not be used in conjunction with any service or product that is not owned by Decor Outdoor. All other trademarks that appear in any Decor Outdoor communication or content are the property of their respective owners. These entities many or may not be affiliated with or approved by Decor Outdoor.
Licenses & Access
Our goal is to provide an enjoyable and informative shopping experience for all new visitors and returning customers. Decor Outdoor attempts to be as accurate as possible in all product descriptions and other content on our site and through any electronic communications. We do not, however, warrant that this information is current, correct, accurate or complete. Our information comes from manufacturers, who provide information such as dimensions that may vary slightly from piece to piece. We are dependent upon them to notify us of any updated information, should product specifications change over time. If a product offered on Decor Outdoor is not, in a meaningful or significant way, as described, your sole remedy is to request a cancellation of the order. For details, please review our Return Policy.
One of the challenges of buying products online is that you don't have the physical product in front of you in the space where you plan to use it. Decor Outdoor makes every effort to provide you with an assortment of digital images that can give you as clear a picture of what the product looks like in real life as possible. However, we are limited to the photography, renderings and swatches that are available through our manufacturing partners. Product shots on white backgrounds and environmental photos in actual rooms or outdoor locations are helpful, but don't guarantee that the actual product has the exact same coloration. Viewing images on a monitor involves backlighting, which can make colors look lighter or more vivid than they actually are. Because every monitor or screen, whether on a computer, tablet or smartphone, displays color differently, we cannot guarantee that any color displayed on our site will be accurate or true to color.
Many of the products displayed on our site are made from natural materials, have hand-applied finishes, or involve aging or weathering processes. Consequently, variations should be expected from piece to piece. Decor Outdoor takes pride in being able to offer you unique, one-of-a-kind looking furniture and lighting products from established and reliable manufacturers. Whether it's the faded paint on a shabby chic console table or the oxidized steel of a vintage industrial desk lamp, variations and irregularities should be considered signs of character and not product defects. Additionally, no two pieces of wood are the same, so the woodgrain and knots are going to look different for each product where the underlaying wood bleeds through the finish.
Decor Outdoor cannot confirm the price of items sold on our website, until they have been verified with the manufacturer and the order has been accepted. Despite all reasonable efforts, a few items on our site may be mis-priced. The error may be due to mistakes made in uploading product information to our databases, the manufacturer may have updated their prices and the change has not yet been implemented, or for some other reason. Decor Outdoor reserves the right to correct the prices of all products or offers on our site without notice and at any time upon discovery. If a pricing error is discovered after an order has been submitted, Decor Outdoor will contact you to determine if you want to retain the order at the corrected price or cancel it.
Decor Outdoor works with only the most reputable trustworthy suppliers, who manufacture luxury residential and commercial products using the highest grade materials and production processes. This commitment to quality is reinforced in the longevity of their products and the commitment they make through their warranties. Each manufacturer has it own set of warranties for durability and performance, and they can vary by product type and the options selected by customers. If you want to learn more, or have questions regarding a product that you previously ordered, we encourage you to contact us at 888.784.4644 for details.
Returns, Refunds & Title
Decor Outdoor accepts returns of most items displayed on our site, as long as they meet the manufacturer's requirements of product eligibility, issue, documentation and timing. Some fees may apply and refunds may be partial, full or take the form of store credit, depending on the circumstances. Decor Outdoor is an online only retailer and, as such, we never take title of any product at any time during the process of delivering your order from the manufacturer's warehouse to you. For more information about returns and refunds, please read our Return Policy.
Disputes & Applicable Laws
Most disputes between you and Decor Outdoor can be resolved without the need for arbitration. If a dispute should arise, you or Decor Outdoor must provide the other with notification of the dispute. This notification must provide a brief written description of the issue or condition in dispute, the resolution requested and contact information of the party issuing it. You must send any notification to Decor Outdoor via our contact form or by mail to the address listed under Our Address below. Decor Outdoor will send any such notice to you to the extent that it has your contact information.
Both parties agree to put forth their best efforts to settle any question, claim, disagreement or dispute through direct consultation with one another, and good faith negotiations shall be a required condition to either party, prior to the initiation of any subsequent legal action. Should direct consultation fail to produce a mutually agreed upon resolution, any dispute or claim relating in any way to your use of Decor Outdoor Service, or any products or services sold by Decor Outdoor, will be resolved through legally binding arbitration, rather than in court.
Decor Outdoor recognizes and respects the intellectual property of others. If you believe that your imagery, content or other work has been reproduced in a manner which constitutes copyright infringement, please submit your complaint using the takedown notice provisions stipulated by the Digital Millennium Copyright Act (DMCA) and email the completed notice to us via our contact form. Decor Outdoor will respond quickly to your concerns and immediately remove any infringed content upon receipt of valid DMCA Takedown Notices.
DMCA Takedown Notice Requirements
- Physical or electronic signature of the person who is authorized to act on behalf of the owner of the copyright that is allegedly infringed upon
- Detailed description of the copyrighted work claimed to have been infringed upon
- Description of where, on our site or communications, the material that you claim is infringing is located
- Contact information such as address, telephone number and e-mail address to enable us to communicate with you
- Statement that you have a good-faith belief that our use of the disputed material is not authorized by the copyright owner
- Statement that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf
Site Policies, Modifications & Severability
Disclaimer, Limitation of Liability & Indemnification
This site and the materials and products displayed on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Decor Outdoor disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Decor Outdoor does not represent or warrant that the functions contained on the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Decor Outdoor does not make any warranties or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Decor Outdoor shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Decor Outdoor has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
You agree to indemnify, defend, and hold harmless Decor Outdoor, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Eclectic Marketing, Inc.
DBA Decor Outdoor
5828 Colfax Avenue, #7
North Hollywood,CA 91601