- Subjective Returns: No
- Restocking Fees: N/A
- Claim Timeframe: Woodline Shade Solutions must be notified of damaged items within 5 business days of delivery.
Customers must sign for the delivery and retain all packing materials, boxes, tubes, wrapping, etc until the merchandise is checked and no damages are evident. If the customer is unable to open the boxes and inspect at the time of delivery, please make sure that they do not sign their name on the Bill of Lading but write “PENDING INSPECTION” instead.
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