Jaipur Rugs strives for 100% customer satisfaction, but understands that issues occasionally occur. We recommend that you review your order for damage with the delivery driver present, but we will accept returns that are sent back in their original or equivalent packaging, with an RMA and supporting photography.
- Subjective Returns: Yes for rugs and no for poufs, pillows or throws
- Restocking Fees: 15%
- Claim Timeframe: 60 days
Visit Jaipur Rugs' Returns & Exchanges webpage for details and instructions.
