All iSiMAR products are custom made once an order is received. There are no subjective returns but there is a two year guarantee (see FAQs page for agreed upon specifications). iSiMAR will be responsible for repairing or replacing any merchandise that, before the expiration of the two-year guarantee, have proven not fit for use due to poor materials, design defect or poor construction.
iSiMAR will not be responsible for normal wear and tear, damage due to inadequate maintenance or storage, failing to follow set-up and functional instructions, use of any inappropriate material, influence of chemical or electrolyte action, alteration or modification of the furniture, any type of stain or scratch not reported within 24 hours of reception of material, corrosion as a result of scratches or missing paint as a result of normal use and wear, small dots or lack of paint resulting from the nature of the material that can be corrected with materials provided by iSiMAR (touch up paint) and corrosion from use in maritime zones.
- Subjective Returns: No
- Restocking Fees: N/A
- Claim Timeframe: 2-years for defects
View iSiMAR's FAQs for details and additional information.
